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Sunday, June 29, 2008

Ordinary people

First off, this is a long overdue blog. We've moved, we finished school for the semester, went on vacation...all sorts of crazy things going on. Anyhow...on to the important stuff!

Hearing Kris give the message today hit really close to home for me. Casey has truly changed my life and blessed me in so many ways I can't begin to count them. I'm sure she has no idea how much she has done for my confidence, my happiness, my work ethic, etc. She is not the only one, but has definitely had more influence on me than anyone else (isn't that how it's supposed to be?).

Anyhow, one thing I've tried to do at work (and everywhere else) is to catch people off guard by giving them a compliment--whether it's to them, or more importantly to someone they are accountable to.

My reasoning is this: in customer service, 99.99% of the time anything reported to a supervisor is negative. If you do your job well, you hear nothing...make one mistake and you get crucified for it by others. Because of this, I have made it a point to tell others when they are doing things right (ever heard of positive reinforcement?).

What I've noticed from my experiment--I don't just randomly point things out as positive...all my experiment is genuine--is that you really catch others off guard when you do this. Want to have a talk with someone? Try disarming them with POSITIVE comments. Don't butter them up, THEY MUST BE GENUINE!

By doing this, I have noticed a change in how others respond to me (and occasionally others). God wants us to show his love, but many people will shut down if you try and talk to them about Him. If you spread joy by your actions, you may just have better luck when you talk to them.